Legal

Terms of Service

Please read these terms before placing an order with HLM Creation.

Last updated: October 2026

About these terms

These terms apply to your use of hlmcreation.com and to every order you place with HLM Creation, Karachi, Pakistan. By using the website or placing an order, you agree to them.

Products & images

We describe and photograph our products as accurately as possible. Colours may vary slightly due to lighting and screen settings, and measurements may vary by 1–3 cm.

Prices

All prices are in Pakistani Rupees (Rs). Delivery charges are shown at checkout. We may change prices at any time, but changes will not affect orders already confirmed. If a product is listed at an obviously wrong price, we may cancel the order and let you know.

Orders

Placing an order is an offer to buy. Your order is accepted once we confirm it by call, WhatsApp or email. We may decline or cancel an order — for example, if an item is out of stock, the details can’t be confirmed, or we suspect a fake order. If you have paid in advance, we will refund you in full.

Payment

We accept Cash on Delivery and, where offered, bank transfer or mobile wallets. For some orders we may ask for a small advance before dispatch.

Delivery

Delivery times are estimates. Please see our Shipping & Delivery page for details.

Returns & refunds

Returns, exchanges and refunds are handled under our Returns & Refunds policy.

Product use & safety

Baby products must always be used under adult supervision and according to the age guidance given. Check items regularly and stop using any item that is worn or damaged.

Intellectual property

The HLM Creation name, logo, website design, text and images belong to HLM Creation and may not be copied without permission.

Liability

To the extent allowed by law, our responsibility for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of Pakistan, and disputes fall under the courts of Karachi.

Changes

We may update these terms from time to time. The version on this page applies to orders placed after the update.